ANNUAL SURVEY: AUSTRALIA’S HAPPIEST CUSTOMERS - AND THE GENERATIONAL CHALLENGES TO KEEPING CONSUMERS SATISFIED
Having happy customers is crucial, but different generations want different things. More mature consumers crave personal attention; Generation Xers prefer a fast, seamless experience; while Gen Y and Z chase interactivity with a bit of fun. Against these challenges, the annual survey of Australia’s happiest customers has just been revealed.
THE CHANGING FACE OF GAMBLING - MELBOURNE HOSTS IMPORTANT NATIONAL GAMBLING STUDIES CONFERENCE (Nov 22 - 24)
The theme of this year’s conference relates to the emerging changes in the gambling environment generated by the introduction of large scale database tracking of gambling behaviour patterns, use of social media for advertising and promotional activities, Internet-based and other innovative counselling/clinical interventions and approaches, and the introduction of new technologies and forms such as virtual reality, eSports, skins, and daily fantasy sports.
THE PERILS OF SELLING A USED CAR TO A FRIEND
It is a disaster waiting to happen. You’re looking to sell your car, and your friend just happens to be in the market for a set of wheels. It makes perfect sense and seems so right. But it’s not. What happens next, as history has repeatedly shown, is a series of unfortunate events (mostly mechanical) that can see your friendship not only spluttering, but totally broken down and irreparably damaged.
AUSSIE CLASSIC CAR ‘NOSTALGIA’ BOOST
Classic cars are not only popular with enthusiasts, they have become a booming source of profit for smart investors. Some old cars are selling for hundreds-of-thousands of dollars, and the end of local manufacture has only brought into further focus the finite supply of rare rides. In fact, some Aussie classics have doubled in value in just the past two years alone.
THE SCIENCE OF SEXUALITY
As the Same Sex Marriage vote reaches a significant milestone, a new report on Australia’s Science Channel examines the latest research into the science of sexuality. No one chooses to be gay – that is beyond doubt as study after study proves. And it is now clear people sit in a much broader spectrum than ever before believed.
LEGENDARY RURAL SPANNERMAN WINS COVETED ‘STREET MACHINE OF THE YEAR’ FOR UNPRECEDENTED THIRD TIME
Based in the small NSW town of Narrandera, Gary Myers has cemented his status as a legend of the customised car scene – not to mention his standing as a master of the booming sport of burnouts – by winning the coveted Street Machine Of The Year title for an unprecented third time, a feat he achieved with three different cars.